Fai Thai

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Reviews of Fai Thai

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  sarah s Added March 09, 2018

  ★ ☆ ☆ ☆ ☆
  Very rude staff at reception, a lady elderly reception staff. Though the man and the Asian lady seemed good. We were standing quite long to be seated at the front, some other people were standing behind us too but no one approached us to let us know they are only doing take away. It's only after we stood there for a while being ignored, finally we went in to check and that's when the lady at the reception said they are only doing take away.
  
  While placing order I wanted to change one particular item, very small change, I had not paid yet and she literally yelled at me for wasting her time. It was very unprofessional that too for a smallest change and I have never come across anyone at front desk being so rude. It was not a case where money was paid and she had to refund or cancel or anything close. I was yet to pay.
  
  I Will never ever come here again, don't even feel like eating the food ordered after such bitter experience. Haven't tasted food yet. Took a long time to get the food too. Losing customer forever with one bad attitude is not good for businesses. Even if it's a hard and busy day for staff, feeling welcomed at reception with a smile makes a lot of difference.
•  

  Javier Gomez Added September 25, 2017

  ★ ★ ★ ★ ★
  Great casual thai place. Tasty and affordable.
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  Neil Coath Added September 09, 2017

  ★ ★ ★ ★ ★
  This Thai Restaurant is exceptional in that it caters to Diners with special dietary needs. A lot of such places say that they pay attention to dietary needs but lack the discipline in the kitchen.
  
  In our party of just three we had one person anaphylactic to shellfish (life threateningly so) and another violently responsive to Ginger.
  
  The Waitstaff were careful to note these issues and the kitchen careful to provide excellent food that gave no triggers.
  
  We enjoyed the attention of the Team at Fai Thai and had a marvelous meal.
  
  We will definitely be returning to this gem of a Thai Restaurant.

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About faithairestaurant.com.au

Fai Thai Restaurant - Fine Thai Dining in San Remo
Fai Thai Restaurant - San Remo - Victoria - Fine Home Cooked Thai Cuisine and Dining - Eat In or Take Away. San Remo, Victoria, Australia.